Internet Banking
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Banking
Credit Cards

Credit Cards

Welcome to the world of Fibabanka Credit Cards with opportunities that add advantage to your shopping! A perfect shopping pleasure awaits you with reward opportunities, special offers, additional card and cash advance features!

  • Card Features
  • Card Password Transactions
  • Application
  • Masterpass

What Do the Fibabanka Credit Cards Offer?

How can a credit card make shopping more beneficial? Fibabanka answers this question with its credit card products! Fibabanka offers you the convenience of paying your cash transactions with your credit card in installments, earning rewards as you use your card, and the ease of benefiting from surprise campaigns, and the pleasure of fast and secure online shopping via websites with the 3D secure feature. Wherever you are, you have the opportunity to utilize cash advance 24/7 when you need cash.

Let the period of shopping in installments and enjoying special offers for you begin.

How Can I Apply for a Fibabanka Credit Card?

You can easily make your Fibabanka Credit Card application through our Mobile and Internet Banking channels, by following the steps Products → Cards → Card Applications → Credit Card Application, by choosing a physical or digital credit card on the page you will reach.

How can I use my Fibabanka Credit Card in My Retail Transactions on Internet and by Phone/Mail Order?

Either at the time of application or subsequently, you can activate the “Internet Shopping (Retail Transactions)” and “Shopping (Retail Transactions) by Phone/Mail Order”, by following the steps of Products → Cards → My Cewdit Cards → Card Details → Card Settings, via our  Mobile and Internet Banking channels.

It is very easy to record Fibabanka Credit Card in Masterpass!

Masterpass is a digital payment solution that keeps your card details in Mastercard infrastructure in a secure manner and that, thereby, provides you the means to make payment in fast and easy manner at the merchants where you see the logo of Masterpass. You can record your Fibabanka Credit Card quickly and easily, via our Mobile and Internet Banking channels, by following the steps of Products → Cards → My Credit Cards → Card Details → Card Settings. Once you record your credit card, you can make your shopping (retail transactions) at all merchants which are member of Masterpass, without need for you to enter your card information again.

Your Fibabanka Credit Card is Contactless and Bears a Chip!

Contactless Payment is a card feature developed to provide execution of your payment transactions, in a quicker and simpler manner. By the contactless bank and credit cards offered by our Bank, you can start to enjoy shopping (retail) transactions immediately.

Contactless transaction maximum limit of your Fibabanka Credit Card, is TL 750 per payment. At all payment points where readers, on which you see contactless payment sign, are installed, you can make transaction without password up to TL 750; and you can make your transactions above the amount of TL 750, by entering password via POS. To make payment by your contactless card, it shall be sufficient for you to tap your card on a reader. 

Thanks to multiple security layers applied in contactless payments, you can make your transactions in a secure and quick manner.

Can I Add and Remove Account to/from My Fibabanka Credit Card?

You manage, in the manner as you wish, your accounts connected to your card, you can easily make your account adding and removing transactions, via our Mobile and Internet Banking channels, by following the steps of Products → Cards → My Credit Cards → Card Details, or via our Phone Banking 444 88 88 and all our branches. You can connect 1 demand deposit account to your credit card.

It is Very Easy to Make Transaction by Your Fibabanka Credit Card at ATMs!

By Fibabanka Credit Card, you can easily make your transactions of cash withdrawal, balance inquiry, remittance between accounts, changing card password, on 7 days 24 hours basis at Fibabanka ATMs. Besides, you can make your cash withdrawal and balance screening transactions, in addition to the ATMs of Fibabanka, via all ATMs throughout Turkey, on 24 hours basis. Furthermore, at the ATMs of Akbank in any number you wish, and up to 5 transactions at PTTmatik ATMs, you can also make cash withdrawal, cash depositing in any amount you wish and balance inquiry transactions, free of charge.

Fibabanka Credit Card Shall Support You Abroad Also!

After you log into our Mobile or Internet Banking channels, by following respectively the steps of Products → Cards → My Credit Cards → Card Details → Card Settings, you can activate and deactivate the feature of your credit card to make shopping (retail) transactions abroad.

It Is Possible to Close Fibabanka Credit Card Temporarily!

Maybe you do not want to cancel your credit card, but prefer just to keep it closed temporarily. After you log into our Mobile or Internet Banking channels, by following respectively the steps of Products → Cards → My Credit Cards → Card Details → Card Settings, you can close your credit card temporarily. When your card is closed temporarily, 24 hours later, it shall be opened automatically.

Easily Manage Your Credit Card with Fibabanka Mobile and Internet Banking!

With Fibabanka Mobile and Internet Banking channels you can quickly and easily make installments, limit increase, password identification/change transactions and even report lost/stolen on your credit cards.

How Can I Create My Credit Card Password?

You can create the password for your Fibabanka Credit Card through our Mobile and Internet Banking channels, via SMS or by calling our Telephone Banking at 444 88 88.

How Can I Create My Card Password via Fibabanka Mobile or Internet Banking?

After you log into our Mobile or Internet Banking channels, by following the steps of Products → Cards → My Credit Cards → Card Details → Card Settings →Change Password or by following the steps of Transactions → Cards → Card Password Transactions, you can create your credit card password in seconds.

How Can I Create My Card Password by SMS?

By writing “SIFRE” and then your 4 digits passwords which you shall compose, first 2 letters of your FibaAnahtar and the last 4 digits of your card, by leaving a blank between them; you can send SMS to 3422. In the first transaction you shall make at the ATMs or POS devices, your password shall be uploaded to your card and shall be activated accordingly.

EXAMPLE: “SIFRE 1234 AN 5678” ➜ SMS shall be sent to 3422.

What is FibaAnahtar?

FibaAnahtar is the identity validation tool required for you to perform your banking transactions safely via our digital channels and Call Center. Please click for detailed information.

When My Card Is Renewed, Shall Its Password Change?

Upon expiry of your card, in case of any failure in the chip installed on the card or in renewal transactions made due to physical damage, you do not need to create a new password. By your new card, you can enter the password of your previous card in your ATM or POS transactions. After a transaction, your password shall be defined automatically to your new card.

When My Card Is Renewed Due to Loss/Theft, Shall Its Password Change?

Yes. For your card renewed due to Loss/Theft, you can create your new password via our  Mobile and Internet Banking channels, by SMS or by calling our Phone Banking at 444 88 88. After you create your new password, in the first transaction you shall make at the ATMs and POS devices, your password shall be loaded onto your card, and it shall be activated accordingly.

How Can I Update My Card Password?

You can change the password of your credit card from Fibabanka ATMs, our Mobile and Internet Banking channels, 444 88 88 Telephone Banking and all our branches.

How can I apply for a Fibabanka Credit Card?

You can easily make your Fibabanka Credit Card application through our Mobile and Internet Banking channels, by following the steps Products → Cards → Card Applications → Credit Card Application, by choosing a physical or digital credit card on the page you will reach. You can also request it from our 444 88 88 Telephone Banking and all our branches.

What is Masterpass™?

Masterpass by Mastercard is a digital wallet service that makes online shopping easy, secure, and convenient. Masterpass stores all your payment and shipping information in one central, secure location. With Masterpass, you can shop, click, and checkout fast online.

Is Masterpass safe?

Your account security is our top priority. Masterpass is powered by Mastercard, which has a long-standing reputation of trust and security. Our secure servers and technology are designed to protect your information.

How do I sign up for Masterpass?

First, go to the Masterpass home page. Click or tap Sign up. To sign up with an issuer specific Masterpass account, be sure to enter your card number during sign up. It's as simple as that. You can even sign up while shopping online by selecting the Masterpass button at checkout, where it is accepted.

Where can I pay with Masterpass today?

You can use Masterpass wherever you see the Masterpass button online.

How do I use Masterpass to buy something online?

Once you've filled your online shopping cart and are ready to checkout, click or tap the Masterpass button. If you have already used your wallet on this browser, then simply Sign In and choose the payment card and shipping addresses you wish to use from those that you have previously saved. You can even add a new card or shipping address during checkout.

Do I have to pay to use Masterpass?

There are no fees or charges to use Masterpass. You may incur standard messaging fees from your mobile phone carrier if you opt to receive text message alerts.

How do I add a new card to my wallet?

Simply sign in to your Masterpass account and click on Add Card. Enter your card details and be sure to save.

How do I remove a card from my wallet?

Simply sign in to your account, select the card you want to remove, and select Delete.

I'm signing in on a new device and it's asking me for more authentication - what do I do?

If this is your first time checking out with your wallet on this browser, you will simply have to select your wallet, sign in and authenticate via a onetime code that will be sent to your phone or email. Then choose your card and shipping address and click Continue.

How do I update my card or billing information?

Simply sign in to your Masterpass account to edit your card information, account information, or shipping addresses. You cannot edit your billing address and will have to re-add your card with the updated billing address if that has changed.

I forgot my password - what do I do?

Simply go to the Masterpass™ homepage to sign in, select the Forgot your Password link, and follow the on-screen instructions. If you need to change your password, click Edit next to Wallet Information . From there, enter your old and new Password to change your information. When you’re finished be sure to select Continue.

What should I do if my mobile device is lost or stolen?

Your card information is still secure with Masterpass, and is not stored on your device. For extra security in case your wallet password is the same as other unsecured passwords on your mobile device, you should change your password. If not, you can change your password on the Masterpass site by signing in to your Masterpass account.

How do I delete my Masterpass account?

You can delete your account at any time by logging on from your computer. First, you'll need to sign into your Masterpass account using either your mobile number or email. Once you're signed in, click Edit next to Wallet Information. Under Wallet Information select the Delete Wallet link at the bottom left side of the page. You will receive a pop up asking you to confirm that you wanted your wallet deleted - click to confirm. When your account is deleted, all information is removed from the Masterpass database.

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