Kampanyalar
Hesaplama Araçları
Ürün ve Hizmet Ücretleri
We view sustainability as one of the fundamental elements of our corporate strategy and address the environmental, social, and economic impacts of our activities with a holistic approach, aiming to create long-term value. Acting with a sense of responsibility toward future generations, we focus not only on our financial performance but also on sustainability through our innovative business models and digitalization strategy.
At Fibabanka, the sustainability governance has been built on a multi-layered and robust structure.
The committees within our corporate governance framework support the oversight and supervisory roles of the Board of Directors, ensuring the effective implementation of our sustainability strategy. Through regular communication and information sharing among committees, our sustainability approach progresses in full alignment with the Bank's overall strategy.
Sustainability Committee coordinates the efforts in the areas of sustainability and climate change, supports the proper implementation of our sustainability strategy, and regularly assesses risks and opportunities.
The committee, appointed by our Board of Directors, includes senior executives who are experts in the fields of sustainability, environment, energy management and corporate social responsibility. The committee includes two board members, one of whom is the Chief Executive Officer.
As Fibabanka, we conduct our activities within a transparent and accountable corporate governance structure that responsibly manages environmental, social and societal impacts in line with the policies outlined below.
Other complementary policies supporting our sustainability approach include:
We have integrated environmental, social, and governance (ESG) factors into our credit assessment processes and take into account their long-term sustainability impacts in our credit decision. Within this scope, the Bank’s non-retail credit applications are analyzed in terms of ESG impacts and in line with our Social and Environmental Compliance Procedure. The relevant procedure has been prepared based on IFC and EBRD Performance Standards and classifies our credit customers according to their ESG risk level.
In order to effectively manage the Bank’s climate-related financial risks, transition and physical risks have been defined, risk assessment models and heat maps have been developed, and these tools have been integrated into the credit assessment modules of our core banking system.
We continue our environmental efforts with the determination to protect our natural resources and leave a livable world for future generations.
The Scope 1 and Scope 2 emissions of Fibabanka including its subsidiaries and affiliates are presented below.
| Company | Scope 1 (tons of CO2e) | Scope 2 (tons of CO2e) | Total (tons of CO2e) |
|---|---|---|---|
| Location-Based Approach | Location-Based Approach | ||
| Fibabanka | 1.021,68 | 1.992,78 | 3.014,46 |
| Fiba Portföy Yönetimi | 20,30 | 20,62 | 40,92 |
| Fiba Sigorta | 5,75 | 5,73 | 11,48 |
| HDI Fiba Emeklilik | 26,52 | 7,83 | 34,35 |
| Total | 1.074,25 | 2.026,96 | 3.101,21 |
In 2022, our Head Office building became entitled to receive the Zero Waste Certificate.
We continuously carry out our efforts to separate waste at the source, recycle it, and reduce the amount of waste generated.
Our goal is to minimize our environmental impact by increasing efficiency in resource use and to develop exemplary practices for a sustainable future.
Bireysel
KOBİ ve Tarım
Kurumsal / Ticari
Özel Bankacılık
Servis Bankacılığı
EN
Mobil’den 
Kiraz Hesap 
İhtiyaç Kredisine 
FX Market ile 
Hesaplama
Social
Social Contribution
In line with the mission set by our Chairman of the Board of Directors, Hüsnü M. Özyeğin, we continue our investments in areas that prioritize social benefit, particularly education.
AÇEV: As an active supporter of the Mother Child Education Foundation (AÇEV), one of Turkey's leading foundations in the field of education, we implement various social responsibility projects throughout the year.
Non-Governmental Organizations: On special occasions, we ensure that gifts distributed within our Bank are selected from associations that support women's labor, or instead of giving gifts, donations are made on behalf of our female employees to non-governmental organizations that support women entrepreneurs.
Fiba Volunteers: Through the Fiba Volunteers Platform, initiated by Fiba Group employees and inspired by the Group’s culture of sharing, we have for many years been developing and implementing projects that create social value across a wide spectrum - from mentoring younger generations to supporting people in need. Fiba Volunteers have carried out 24 projects exceeding 1,100 volunteer hours with 300 volunteers, including Fibabanka employees.
Our Customers
Financial Inclusion
As Fibabanka, we work to ensure equal access to financial opportunities for everyone by combining technology with a human-centered approach. Through our digital solutions, we increase financial inclusion by supporting the participation of individuals and businesses in the financial system.
Our bank is the most widespread and effective provider in Türkiye of the "Buy Now, Pay Later" (BNPL) solution offered through shopping loans. Through collaborations with more than 60 well-known brands in Türkiye, we provide consumers with the financial solutions they need during their shopping experiences via approximately 12,000 physical and online points of sale, delivering fast, fully digital processes, and an excellent customer experience.
In September 2024, upon obtaining approval from the Banking Regulation and Supervision Agency (BRSA), we became the first bank in Türkiye to implement Banking as a Service (BaaS) under the Service Model Banking framework. By providing banking services to the customers of our business partner GetirFinans with our innovative financial solutions, strong technological infrastructure, and customer-focused approach, we achieved a first in Türkiye in the field of financial inclusion.
Accessible Banking
With the aim of making our banking services accessible and user-friendly for all our customers, we continue to enhance our banking practices to ensure that customers with disabilities can benefit from our products and services.
Our Employees
Remote/Hybrid Working Model: With the remote/hybrid working model we have implemented, we aim to strengthen employees’ motivation and engagement by ensuring work-life balance and to maximize the employee experience.
Excused Administrative Leave Policies: To support employee satisfaction and work-life balance at our Bank, in addition to leave entitlements provided under legal regulations, we offer additional leave rights employees may need in their personal, family or private lives.
Birthday leave: We grant our employees one day of leave on their birthdays, enabling them to celebrate this special day with their families and loved ones.
Children's Birthday Leave and Report Card Leave: We support our employees to be present during their children’s special moments.
Caregiver Leave: In the event that employees’ first-degree relatives (mother, father, spouse, child, or sibling) become ill, employees may use up to 3 working days of leave upon submission of caregiver document obtained from the hospital.
Paternity Leave: Paternity Leave granted at birth is applied as 10 days, instead of the legally mandated 5 days.
Fiba Volunteers leave: Employees are granted paid leave when participating as Fiba Volunteers in volunteer projects coordinated by the Fiba Group (up to maximum 3 working days per year).
Divorce Leave: This has been included among our administrative leaves.